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Position: Senior Business Systems Analyst
Location: Vaughan, ON / Hybrid
Job Type: 6+ months contract  

Our client, a leading consultancy firm, is seeking a Senior Business Systems Analyst with several years of experience working with a CRM, preferably Salesforce, to play an integral role in the delivery of high-quality solutions. The ideal candidate is a passionate, highly analytical, personable, and goal-oriented individual who seeks to make significant positive contributions to the firm. 

What you will do:

- Work closely with business stakeholders to gain an understanding of their needs and to translate their needs to solution requirements 
- Complete required BSA deliverables within set timelines
- Document solution requirements in the form of functional and non-functional documents 
- Conduct business process re-engineering and modeling 
- Assist with the creation of vendor evaluation documents for procurement purposes 
- Create custom documents to meet ad hoc requests, e.g., governance process documents, disaster recovery plans, etc. 
- Document data mapping and conversion rules for data migration projects 
- Communicate requirements to interested parties e.g., technical and business stakeholders 
- Mentor business systems analysts and other employees who are interested in learning more about the role 
- Review profiles of assigned projects to determine BSA scope of work and estimated work effort 
- Contribute to developing and maintaining processes, procedures, standards, and tools for the BSA service

Key requirements:

- 5 to 7 years of experience in a business analyst or business systems analyst role 
- 3+ years experience working with a CRM, preferably Salesforce
- Strong analytical, problem-solving, and time management skills 
- Exceptional interpersonal, communication, facilitation, and documentation skills, including the ability to create concise requirements and easy-to-follow process flow diagrams 
- Ability to develop strong working relationships and to communicate effectively with business and IT stakeholders, and to forge consensus within a group of stakeholders, to deliver a solution that works for all 
- Knowledge of agile methodology and the software development life cycle (SDLC) 
- Familiarity with a project management environment dealing with end-user and infrastructure systems in a team-based environment with situations involving rapid change, shifting priorities and/or simultaneous demands 

Interested? Please send your resume in Word format to Neeta Bernard at neeta.bernard@quantum-qtr.com.

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